Shipping and Delivery Policy
At NaturalOrbitt, we strive to ensure that every order reaches you safely and in a timely manner.
Please read our Shipping & Delivery Policy carefully before placing an order.
Shipping Charges
Shipping charges, if any, will be displayed during checkout.
Free shipping may be offered from time to time as part of promotional campaigns, special offers, or on selected orders. Such offers will be applicable only for the specified duration and subject to the terms of the respective promotion.
Order Information
To ensure smooth and timely delivery, please provide complete and accurate shipping details, including:
- Full delivery address
- Correct PIN code
- Valid email address
- Active mobile number
Customers are requested to verify all shipping details before confirming the order. NaturalOrbitt shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided at the time of purchase.
Order Processing
If the ordered products are readily available in our inventory, your order will generally be processed, packed, and dispatched within 3 working days from the date of order confirmation.
In certain cases, if any product is temporarily unavailable or requires fresh production or packaging, dispatch may take up to 10 working days. If such a situation arises, our team will keep you informed regarding the revised dispatch timeline.
Delivery Timeline
Once dispatched, your order will be delivered through our trusted logistics partners.
Deliveries are generally made between Monday and Saturday, from 9:00 AM to 7:00 PM, excluding Sundays and public holidays.
While we make every effort to ensure timely delivery, actual delivery timelines may vary due to circumstances beyond our control, including but not limited to:
- Weather conditions
- Natural calamities
- Transportation disruptions
- Government restrictions
- Public holidays
- Strikes or operational delays by courier partners
NaturalOrbitt shall not be held responsible for delays arising from such unforeseen circumstances.
Order Tracking
As soon as your order is dispatched, you will receive an email and/or SMS containing your shipment tracking details, enabling you to monitor your order throughout its journey.
We appreciate your patience until your tracking information becomes available.
Need Assistance?
If you have any questions regarding shipping, delivery, or the status of your order, please feel free to contact our customer support team.
Email: contact@northclov.com
Our team will be happy to assist you and respond to your queries at the earliest.