Terms of Service

Effective Date: [01-08-2026]

1. Overview

Welcome to NaturalOrbitt.

These Terms of Service (“Terms”) govern your access to and use of www.naturalorbitt.com (“Website”), including all information, products, features, services, and content made available through the Website.

Throughout these Terms, the words “NaturalOrbitt”, “we”, “our”, and “us” refer to NaturalOrbitt, while “you”, “your”, and “customer” refer to any person who visits, accesses, or uses our Website.

By visiting our Website, creating an account, placing an order, or using any of our services, you agree to comply with these Terms, along with our Privacy Policy, Refund & Cancellation Policy, Shipping & Delivery Policy, and any other policies published on our Website.

If you do not agree with any part of these Terms, you should discontinue the use of our Website and services immediately.

We reserve the right to revise or update these Terms from time to time. Any changes will become effective once published on this page. Your continued use of the Website after such updates constitutes your acceptance of the revised Terms.

2. Acceptance of Terms

By accessing or using this Website, you acknowledge that:

• You have read and understood these Terms of Service.
• You agree to be legally bound by these Terms.
• You agree to comply with all applicable laws and regulations while using our Website.
• You accept all policies published on the Website, including those relating to privacy, shipping, returns, and refunds.

These Terms apply to all visitors, customers, account holders, vendors, affiliates, and any other users of the Website.

3. Eligibility

To use this Website or purchase products from NaturalOrbitt, you represent and warrant that:

• You are legally competent to enter into a binding contract under the applicable laws of India.
• Any information provided by you is true, accurate, and complete.
• You will keep your account information updated whenever necessary.
• You will use this Website only for lawful purposes.

If you are using this Website on behalf of another individual, business, or organization, you confirm that you have the authority to accept these Terms on their behalf.

NaturalOrbitt reserves the right to refuse service, suspend accounts, or cancel orders if we reasonably believe that these eligibility requirements have not been met.

4. General Conditions

NaturalOrbitt reserves the right to refuse or discontinue service to any person at any time, where reasonably necessary, including in cases involving suspected fraud, misuse of the Website, violation of these Terms, or any unlawful activity.

While we strive to provide uninterrupted access to our Website, we do not guarantee that the Website or its services will always be available, error-free, or free from interruptions due to maintenance, technical issues, or circumstances beyond our control.

You agree that you shall not:

• Copy, reproduce, distribute, modify, or commercially exploit any content available on the Website without our prior written permission.
• Attempt to gain unauthorized access to any part of the Website or its systems.
• Interfere with the security, functionality, or performance of the Website.
• Introduce viruses, malware, or other harmful software.
• Use the Website for any fraudulent, unlawful, or unauthorized purpose.

Any unauthorized use of the Website may result in immediate suspension or termination of your access and may attract legal action where applicable.

Headings used in these Terms are provided solely for convenience and shall not affect the interpretation of any provision.

5. Products & Orders

NaturalOrbitt offers natural food, wellness, and lifestyle products through its Website.

We make every reasonable effort to ensure that product descriptions, images, ingredient lists, nutritional information, and pricing displayed on the Website are accurate. However:

• Product images are for illustrative purposes and may differ slightly from the actual product due to packaging updates or natural variations.
• As our products are made using natural ingredients, slight variations in colour, taste, aroma, texture, or consistency may occur between batches and should not be considered defects.
• Product availability is subject to stock levels and may change without prior notice.

All orders placed through the Website are subject to acceptance by NaturalOrbitt.

We reserve the right to:

• Refuse or cancel any order at our sole discretion.
• Limit the quantity of products purchased per customer, household, or order.
• Restrict sales to specific locations where delivery may not be feasible.
• Discontinue any product without prior notice.

If an order is cancelled after payment has been successfully received, any eligible refund will be processed in accordance with our Refund & Cancellation Policy.

Placing an order on the Website does not guarantee acceptance. An order is considered confirmed only after it has been accepted and processed by NaturalOrbitt.

We reserve the right to contact you for additional information if required to verify your order or complete the purchase process.

6. Pricing, Billing & Payments

All prices displayed on the Website are quoted in Indian Rupees (INR) unless otherwise specified and are inclusive or exclusive of applicable taxes, as indicated at the time of purchase.

NaturalOrbitt strives to ensure that all pricing, product descriptions, promotional offers, and related information displayed on the Website are accurate. However, inadvertent typographical errors, technical inaccuracies, or pricing discrepancies may occasionally occur.

We reserve the right to:

• Modify product prices at any time without prior notice.
• Correct any pricing or product information errors.
• Withdraw or discontinue any promotional offer without prior notice.
• Cancel or refuse orders placed using incorrect pricing or promotional information arising from technical or human error.

If an order is cancelled after payment has been successfully received, any eligible refund will be processed in accordance with our Refund & Cancellation Policy.

7. Order Acceptance & Billing Information

NaturalOrbitt reserves the right to accept, reject, or cancel any order placed through the Website at its sole discretion.

Orders may be refused or cancelled for reasons including, but not limited to:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incomplete or inaccurate customer information
• Payment authorization failure
• Violation of these Terms of Service

Where feasible, we will make reasonable efforts to notify you using the contact information provided at the time of placing the order.

You agree to provide complete, accurate, and up-to-date billing, shipping, and contact information for every purchase made through our website.

Failure to provide accurate information may result in delays, cancellation of orders, or unsuccessful deliveries, for which NaturalOrbitt shall not be responsible.

8. Payment Terms

Payments for purchases made through the Website may be processed using secure third-party payment service providers.

By placing an order, you represent and warrant that:

• You are authorized to use the selected payment method.
• The payment information provided is accurate and valid.
• Sufficient funds or credit are available to complete the transaction.

NaturalOrbitt does not store your complete debit card, credit card, UPI, net banking, or other sensitive payment credentials. All payment transactions are processed through authorized payment gateway partners using industry-standard security measures.

Your purchase will be confirmed only after successful payment authorization and acceptance of your order.

9. Shipping & Delivery

Orders placed through the Website shall be processed and dispatched in accordance with our Shipping & Delivery Policy.

Estimated delivery timelines displayed on the Website are indicative only and may vary due to circumstances beyond our reasonable control, including:

• Weather conditions
• Natural disasters
• Public holidays
• Transportation delays
• Government restrictions
• Operational delays by logistics partners

While NaturalOrbitt works with reliable courier partners to ensure timely deliveries, we do not guarantee delivery within a specific timeframe unless expressly stated.

Risk in the products passes to you upon successful delivery at the shipping address provided during checkout.

Customers are responsible for ensuring that the shipping address and contact information submitted at the time of placing the order are accurate and complete.

10. Third-Party Services & Tools

Our website may provide access to third-party platforms, applications, software, payment gateways, analytics services, logistics partners, or other external tools that support our operations and enhance your shopping experience.

These third-party services are operated independently of NaturalOrbitt.

We neither control nor guarantee the availability, accuracy, functionality, or performance of such services and shall not be responsible for any loss, damage, or inconvenience arising from their use.

Your interactions with any third-party service are governed by the respective provider’s terms, conditions, and privacy policies. We encourage you to review those policies before using their services.

NaturalOrbitt may also introduce new features, technologies, or third-party integrations from time to time. Unless otherwise stated, such additions shall automatically be governed by these Terms of Service.

11. User Content, Feedback & Suggestions

We value your feedback and welcome suggestions that help us improve our products and services.

If you voluntarily submit reviews, testimonials, feedback, suggestions, ideas, photographs, comments, or other content (“User Content”) through our website, social media platforms, email, or other communication channels, you grant NaturalOrbitt a non-exclusive, royalty-free, worldwide right to use, reproduce, publish, modify, display, and distribute such content for business, promotional, or marketing purposes, unless otherwise agreed.

You represent and warrant that:

• The content submitted by you is accurate and lawful.
• You own or have the necessary rights to share such content.
• Your submission does not infringe the intellectual property, privacy, or other legal rights of any third party.
• Your content does not contain defamatory, offensive, abusive, obscene, fraudulent, or unlawful material.

NaturalOrbitt reserves the right, but is under no obligation, to review, edit, refuse, or remove any User Content that, in our reasonable opinion, violates these Terms or applicable laws.

You remain solely responsible for the content you submit, and NaturalOrbitt shall not be liable for any User Content posted by users or third parties.

12. Intellectual Property Rights

All content available on the NaturalOrbitt Website, including but not limited to text, product descriptions, images, graphics, logos, icons, illustrations, videos, designs, software, trademarks, trade names, layouts, and other materials (“Content”), is the exclusive property of NaturalOrbitt or its licensors and is protected under applicable intellectual property laws.

Nothing contained on this Website grants you any ownership rights or licence to use our intellectual property except as expressly permitted in writing.

You may access and use the Website solely for your personal and non-commercial use. You may not, without our prior written consent:

• Copy, reproduce, distribute, publish, modify, or create derivative works from any Website content.
• Use our trademarks, brand name, logo, product images, or other proprietary material for commercial purposes.
• Reverse engineer, decompile, or attempt to extract the source code of any software or technology used on the Website.
• Remove or alter any copyright, trademark, or proprietary notices displayed on the Website.

Any unauthorized use of our intellectual property may result in legal action under applicable laws.

13. Prohibited Uses

You agree to use the Website responsibly and only for lawful purposes.

You shall not use the Website to:

• Violate any applicable law, regulation, or legal obligation.
• Infringe the intellectual property or other legal rights of NaturalOrbitt or any third party.
• Upload, transmit, or distribute malicious software, viruses, or harmful code.
• Attempt to gain unauthorized access to the Website, servers, databases, or related systems.
• Interfere with the operation, security, or integrity of the Website.
• Collect, harvest, or misuse personal information belonging to other users.
• Submit false, misleading, fraudulent, or deceptive information.
• Use automated tools, bots, crawlers, or scraping technologies without our prior written permission.
• Engage in activities that are abusive, defamatory, threatening, obscene, discriminatory, or otherwise unlawful.
• Use the Website for any fraudulent, commercial, or unauthorized purpose that is inconsistent with these Terms.

NaturalOrbitt reserves the right to suspend or permanently terminate access to the Website if, in our reasonable opinion, these Terms have been violated or if any activity threatens the security or proper functioning of the Website.

14. Disclaimer of Warranties

NaturalOrbitt makes every reasonable effort to ensure that the Website, its services, and the information provided are accurate and reliable. However, the Website and all products and services are provided on an “as available” and “as is” basis, except where otherwise expressly stated.

To the fullest extent permitted under applicable law, NaturalOrbitt does not warrant or guarantee that:

• The Website will always be available, uninterrupted, secure, or error-free.
• Any defects or technical issues will be corrected immediately.
• Information provided on the Website will always be complete, accurate, or current.
• The Website or its servers will be free from viruses, malware, or other harmful components.
• Products or services will meet every customer’s individual expectations or requirements.

Product information provided on the Website is intended for general informational purposes only and should not be interpreted as medical, nutritional, or professional advice.

Customers are advised to read product labels carefully and consult an appropriate healthcare professional before consuming any product if they have allergies, existing medical conditions, are pregnant, nursing, or are under medical supervision.

15. Limitation of Liability

To the maximum extent permitted under applicable law, NaturalOrbitt, its directors, officers, employees, affiliates, partners, agents, suppliers, licensors, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to:

• Your access to or inability to access the Website.
• Any interruption, delay, or failure in the operation of the Website.
• Errors, inaccuracies, or omissions in Website content.
• Unauthorized access to or misuse of your account or information.
• Loss of business, revenue, profits, goodwill, data, or anticipated savings.
• Delays caused by third-party service providers, payment gateways, logistics partners, internet service providers, or events beyond our reasonable control.
• Your purchase or use of any product except where liability cannot be excluded under applicable law.

Where any liability cannot legally be excluded, NaturalOrbitt’s total liability shall be limited to the amount actually paid by you for the specific product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited under applicable law.

16. Indemnity

You agree to indemnify, defend, and hold harmless NaturalOrbitt, its directors, employees, affiliates, partners, licensors, suppliers, contractors, service providers, and representatives from and against any claims, demands, actions, proceedings, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of or relating to:

• Your breach of these Terms of Service.
• Your misuse of the Website or its services.
• Your violation of any applicable law or regulation.
• Your infringement of the intellectual property or other legal rights of any third party.
• Any content, information, or material submitted by you through the Website.

This obligation shall survive the termination of your use of the Website and these Terms of Service.

17. Suspension & Termination

These Terms of Service shall remain in effect for as long as you access or use the NaturalOrbitt Website.

You may stop using our website at any time. However, any obligations or liabilities incurred by either party prior to such discontinuation shall continue to remain enforceable.

NaturalOrbitt reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or terminate your access to the Website if we reasonably believe that you have:

• Violated these Terms of Service;
• Engaged in fraudulent, unlawful, or abusive activities;
• Misused the Website or its services;
• Provided false or misleading information; or
• Acted in a manner that may adversely affect NaturalOrbitt, its customers, or its business operations.

Termination of your access shall not affect any rights, remedies, or obligations that have arisen before the date of termination.

18. Severability

If any provision of these Terms of Service is found by a court or competent authority to be invalid, unlawful, or unenforceable under applicable law, such provision shall be deemed modified or severed only to the extent necessary.

The remaining provisions shall continue to remain valid, enforceable, and in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund & Cancellation Policy, Shipping & Delivery Policy, and any other policies or guidelines published on the Website, constitute the complete agreement between you and NaturalOrbitt regarding your use of the Website and our services.

These Terms supersede all prior communications, discussions, representations, understandings, or agreements, whether oral or written, relating to the same subject matter.

Any failure by NaturalOrbitt to enforce any provision of these Terms shall not be considered a waiver of our right to enforce such provision at any later time.

20. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to the provisions relating to dispute resolution below, the courts having jurisdiction over the location of NaturalOrbitt’s registered office shall have exclusive jurisdiction over any legal proceedings arising out of or relating to these Terms or your use of the Website.

21. Dispute Resolution

NaturalOrbitt is committed to resolving customer concerns in a fair and timely manner.

If you have any complaint or dispute relating to the Website, our products, or these Terms of Service, we encourage you to first contact our customer support team so that we may attempt to resolve the matter amicably.

If a dispute cannot be resolved through mutual discussions within a reasonable period, either party may seek appropriate legal remedies before the competent courts having jurisdiction as specified in these Terms.

Nothing contained herein shall prevent either party from seeking interim or injunctive relief from a court of competent jurisdiction where permitted under applicable law.

22. Changes to these Terms

NaturalOrbitt may revise, modify, or update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, technology, or operational processes.

The updated version will be published on this page together with the revised Effective Date.

Your continued use of the Website after any such changes are posted shall constitute your acceptance of the revised Terms.

We encourage you to review this page periodically to stay informed of any updates.

23. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms of Service, please contact us using the details below:

NaturalOrbitt

Website: www.naturalorbitt.com

Email: contact@northclov.com

Registered Office:

CN-51, 2nd Floor, Cyberwalk Tech Park, Eco Tower 1

CP-09, Sector 8, IMT Manesar

Gurugram – 122051, Haryana, India

We will make reasonable efforts to respond to your queries at the earliest.

24. Grievance Redressal

NaturalOrbitt values customer trust and is committed to addressing grievances promptly and fairly.

For any concerns relating to our website, products, services, or these Terms of Service, you may contact our designated Grievance Officer.

Grievance Officer

Name: Pooja Rastogi

Email: contact@northclov.com

The Grievance Officer will acknowledge and endeavour to resolve complaints within the timelines prescribed under applicable laws.

Effective Date

These Terms of Service are effective from [01-08-2026] and shall remain in force until revised or replaced by NaturalOrbitt.